Outsourcing: Is it a good idea for businesses to outsource their IT support? Nearly all businesses are becoming increasingly dependent on digital technology to compete successfully. Providing suitable support and services for internal IT is essential for many companies. For your business to run smoothly, you need an effective IT system.
Regardless of what type of technology you use, you will depend on it at some point in your business. The right service provider will ensure reliable IT support for your business if you’re considering outsourcing IT.
“By the end of 2023, IT outsourcing spend will exceed $1.3 trillion”
(Statista)
As reported by Statista, the IT services outsourcing market is expected to be one of the fastest-growing markets in the coming years. Approximately $1.2 trillion is expected to be generated by the market worldwide by 2022.
There is no doubt that the rise in demand for cloud-based and SaaS solutions in the modern workplace will continue to drive this demand even higher. Globally, the market value for outsourcing IT is expected to reach $1.392 trillion by 2023.
Before we dig deep into the discussion, it is essential to understand IT outsourcing. Information technology outsourcing, more commonly referred to as IT outsourcing, involves employing service providers to provide IT-reliant business processes, application services, and infrastructure solutions. To put it simply, outsourcing means having a team of tech wizards on call for your business, ready to solve any problems. However, outsourcing IT support goes beyond resolving your technical issues.
An outsourced IT partner will help you with anything technology related so that technology can be used to grow your business rather than limit it. Besides tech support, managed service providers help with onboarding, offboarding, cybersecurity, cloud migrations, and network security while keeping you and your business running smoothly. It is an effective way to take care of your tech needs without hiring, training, and managing your IT team. As a bonus, you can save a lot of money by outsourcing your tech support in the long run.
Prior to discussing some of the great benefits of digital outsourcing, it’s interesting to note that 24% of small businesses outsource to improve efficiency. A large number of small businesses use outsourcing to access specialised skills.
IT expertise of the highest quality
In addition to investing in the latest technology and software, outsourcing IT, support companies can save you considerable money in the long run by offering discounts on their services. As a client, you can rest assured that your outsourced IT support team is on top of all the latest trends and software in the industry and is keeping you up-to-date with everything as it unfolds.
Suppose you want to migrate your email server to Google. You should choose a qualified company to do the work. To determine if they have Google competencies, such as Small and Midmarket Cloud Solutions, is a wise course of action.
It is one reason small to medium-sized companies outsource IT support – especially because doing so allows them to acquire higher IT expertise. Often, smaller organisations cannot attract IT experts with the necessary skill level. These companies can access that level of expertise by outsourcing.
Results in lower IT costs
With 44% of small businesses in the USA facing employee healthcare costs, health insurance is one of the biggest challenges.
Source: Deloitte
Outsourcing IT support will be less expensive than maintaining an on-staff team since you don’t have to worry about employee benefits, training, and equipment costs. Outsourcing your IT support will often save you more money than hiring even one full-time employee.
It is possible to reduce the overhead costs of your business by outsourcing your IT support. With IT outsourcing, you can eliminate issues like software licences, potential government regulation compliance, and hardware installation.
Outsourcing is primarily driven by cost reduction. Only a minority of organisations using outsourcing say cost is not essential.
Source: PA Consulting (UK)
Increased efficiency
Ultimately, a dedicated IT company can provide value-added services that are only possible for a small team of in-house IT specialists, something that needs to be noticed. An important aspect of outsourcing is that the company can access additional services that can make it more productive and efficient. For instance, outsourcing IT means the potential to access tools and services that help employees work remotely or that make sensitive company data more secure.
We at aDataTribe are dedicated to efficiently providing you with routine IT tasks. Our specialists will likely not see the problem you are facing before, so call us today. A standard operating procedure for routine tasks can be applied to virtually every tech issue our clients face so that it can be resolved efficiently by our team of technicians.
Reduced risk
It is more common for in-house IT to be reactive than proactive. Put another way, for them, it is about dealing with problems as they arise. The outsourced IT provider, however, can catch issues in your systems before they become problematic. Unlike many in-house teams, outsourced IT teams usually have the resources to monitor and fix problems without negatively impacting your business.
Adaptability
Outsourced IT providers can scale their services up or down as business needs change. Ideally, it’s perfect for startups and newer ventures looking for a partner to help them grow and scale correctly.
Ensures that resources are focused
As important as it is to save money by outsourcing IT, it is equally important to save the time of your company’s resources. The time and focus those people devote to maintaining your in-house IT can be put to better use elsewhere. Outsourcing IT allows staff to focus on their core responsibilities and do the work they were hired to do.
Ultimately your core business can be focused on when you outsource IT.
It allows you to concentrate on your business’s core functions and objectives while mitigating any anxiety about anything going wrong by outsourcing your IT support. By focusing on what your employees are skilled at, trained for, and paid to do, your organisation can do what they do best.
Conclusion
Whether your business is large or small, we’d love to hear if you are ready to outsource IT support. With over 20 years of experience, we have helped global companies become masters of their industry.
In addition to having deep technical knowledge and an understanding of the needs of our customers, we provide a unique service. By providing exceptional customer service, we ensure that your customers receive the assistance they need, increasing the value of your organisation.
You can count on aDataTribe to provide outsourced IT services to help you get your technology right and grow if you can use our services.
Let’s talk about your IT needs; contact us today!
Reach us at info@adataTribe.com